FAQs
What is your return policy?
No Refunds, Only Exchanges.
*EXCHANGE POLICY*
EXCHANGES CAN BE MADE WITHIN 7 DAYS WITH A RECEIPT FOR PRODUCTS OF EQUAL OR LESSER VALUE. DOES NOT INCLUDE: WIGS OR HYGIENIC PRODUCTS.
Do you offer gift cards?
Yes. We offer the purchase of gift cards in-store!
What can I do to help with dry hair?
In order to help combat dry hair, we recommend that you find a good deep conditioner, hair moisturizer, and hair oil. Often, people use the LCO method (Liquid, Cream, Oil). These steps help to ensure that you “LOCK” in the most moisture for your hair type
How can I grow my hair?
There are many vitamins, serums, and oils that you can use to grow your hair, many of which we have in the shop. However, using growth treatments and serums are rendered useless if you do not properly take care of your hair
What black-owned brands do you have in the shop?
Curls, The Mane Choice, Miss Jessie’s, Kaleidoscope Miracle Drops, Carol’s Daughter, Camille Rose, Mielle Organics, along with several local vendors!